Care Guide


Here you can find some very valuable information on your small pet. Please select the guide which suits your pet and learn more. Ruffins will be with you the whole way. From our knowledgeable staff at any of our Ruffin’s locations to our inventory of healthy food choices and exercise implements & now our informative online guides.


These guides have been developed with you, the pet owner in mind. If you need to know about grooming essentials to dietary options then please peruse our knowledge base below to select your pet guide and look for your answers.


Because you care about your pet.


I think my hamster is pregnant, when should expect babies?

A hamster’s gestation period is about 16 to 30 days depending on what type of hamster you have. The gestation period for a common or Syrian hamster is 16 days; for dwarf and Chinese hamsters it is 18 – 21 days, and for Roborovski Hamsters it is 23 – 30 days.

My ferret smells bad. I’ve only had him a short time and he descented but still smells.

Ferrets, even descented ones, still have a slight odour but it shouldn’t be that bad. Make sure the bedding is clean including washing any fabric beds and toys in your ferret’s home. Bathing your ferret with a good quality ferret shampoo or even a shampoo designed for deskunking will help.

My rabbit has red pee is she okay?

Red or blood in the urine is always a concern and a Vet should be consulted. However sometimes rabbits will have red in their urine from excess calcium. Does your rabbit have a Calcium block in their enclosure. Don’t leave calcium blocks in your rabbits home at all times as it can lead to excessive calcium intake.

How long will my hamster live?

The life expectancy of hamsters varies by the breed. Common short haired hamster will live approximately 3 years, teddy bear hamster 2-3 years, Roborovski hamsters 3-4 years. Proper care and good nutrition will help your hamster live a longer happier life.