Our Stats
About Us
Over four decades ago we developed the full line pet store concept and brought it to Ontario. After forty years of pet retailing, we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.
To promote the creation of healthy, lifelong bonds between pet parents and the pets they love. We accomplish this by offering quality products at affordable prices, combined with warm and knowledgeable franchisees and associates. A Ruffin’s pet is a happy pet!
Ruffin’s started in a small town in Southern Ontario as a retirement project for Mark Reynolds’ father.
By combining the best features of a pet store with the benefits of a pet food store the concept was an immediate success. The pet industry proved to be a growing enterprise and this led to franchising the concept, with the first store sold September 1986 in Grimsby, Ontario. Since then we have added a 10,000 square foot warehouse, over 500 private label products and the most comprehensive line of pet food in the industry,
After decades of success, Ruffin’s continues to provide pet parents with the best products, selection, price, and advice. Ruffin’s also provides a fantastic opportunity for pet business ownership with two low-cost pet franchise concepts. Overall Ruffin’s is the number one choice for success with pets.
Welcome To Ruffin’s Pet Centres!
Over three decades ago we developed the full line pet store concept and brought it to Ontario. After thirty-three years of pet, product retailing we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.
Our Mission
To promote the creation of healthy, lifelong bonds between pet parents and the pets they love. We accomplish this by offering quality products at affordable prices, combined with warm and knowledgeable franchisees and associates. A Ruffin’s pet is a happy pet!
Our Story
Ruffin’s started in a small town in Southern Ontario as a retirement project for Mark Reynolds’ father.
By combining the best features of a pet store with the benefits of a pet food store the concept was an immediate success. The pet industry proved to be a growing enterprise and this led to franchising the concept, with the first store sold September 1986 in Grimsby, Ontario. Since then we have added a 10,000 square foot warehouse, over 500 private label products and the most comprehensive line of pet food in the industry,
After decades of success, Ruffin’s continues to provide pet parents with the best products, selection, price, and advice. Ruffin’s also provides a fantastic opportunity for pet business ownership with two low-cost pet franchise concepts. Overall Ruffin’s is the number one choice for success with pets.
Click on the PLAY button below to hear our Jingle!
What our pet parents say
Discover our Stores and Services
Contact us to learn more about Ruffin’s, ask a question, provide a suggestion of how we can make our stores even better, or just to say hello. We are always happy to hear from our customers.
Ruffin's Picks
Check out just a few of the products our store associates recommend.








This Month’s Feature

Tick Patrol - Tick Remover
Did you know ticks become active at 4 degrees celcius?
Machined from solid aluminum making it rugged and durable
Easy to use, safe and effective tick removal!
Look for it in this month flyer!