Our Stats

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Ruffin’s Pets Club members

About Us

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Welcome To Ruffin’s Pet Centres!

Over three decades ago we developed the full line pet store concept and brought it to Ontario. After forty years of pet retailing we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.

Welcome To Ruffin’s Pet Centres!

Over three decades ago we developed the full line pet store concept and brought it to Ontario. After forty years of pet, product retailing we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.

Our Mission

To promote the creation of healthy, lifelong bonds between pet parents and the pets they love. We accomplish this by offering quality products at affordable prices, combined with warm and knowledgeable franchisees and associates. A Ruffin’s pet is a happy pet!

Our Story

Ruffin’s started in a small town in Southern Ontario as a retirement project for Mark Reynolds’ father.

By combining the best features of a pet store with the benefits of a pet food store the concept was an immediate success. The pet industry proved to be a growing enterprise and this led to franchising the concept, with the first store sold  September 1986 in Grimsby, Ontario. Since then we have added a 10,000 square foot warehouse, over 500 private label products and the most comprehensive line of pet food in the industry,

After decades of success, Ruffin’s continues to provide pet parents with the best products, selection, price, and advice. Ruffin’s also provides a fantastic opportunity for pet business ownership with two low-cost pet franchise concepts. Overall Ruffin’s is the number one choice for success with pets.

Welcome To Ruffin’s Pet Centres!

Over three decades ago we developed the full line pet store concept and brought it to Ontario. After thirty-three years of pet, product retailing we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.

Our Mission

To promote the creation of healthy, lifelong bonds between pet parents and the pets they love. We accomplish this by offering quality products at affordable prices, combined with warm and knowledgeable franchisees and associates. A Ruffin’s pet is a happy pet!

Our Story

Ruffin’s started in a small town in Southern Ontario as a retirement project for Mark Reynolds’ father.

By combining the best features of a pet store with the benefits of a pet food store the concept was an immediate success. The pet industry proved to be a growing enterprise and this led to franchising the concept, with the first store sold  September 1986 in Grimsby, Ontario. Since then we have added a 10,000 square foot warehouse, over 500 private label products and the most comprehensive line of pet food in the industry,

After decades of success, Ruffin’s continues to provide pet parents with the best products, selection, price, and advice. Ruffin’s also provides a fantastic opportunity for pet business ownership with two low-cost pet franchise concepts. Overall Ruffin’s is the number one choice for success with pets.

Click on the PLAY button below to hear our Jingle!

What our pet parents say

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Discover our Stores and Services

Contact us to learn more about Ruffin’s, ask a question, provide a suggestion of how we can make our stores even better, or just to say hello. We are always happy to hear from our customers.

This Month’s Feature

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Northern Biscuits

It all started in 1992 with a bag of Canadian flour, fresh beef liver, and our very picky dog named Tasha. From one recipe sold at St. Jacobs farmers' market to 15 recipes sold today, one thing remains unchanged: our fanatical obsession in sourcing fresh, local ingredients that you can trust from Canadian food growers. We love what we do, we love the people that help us along the way, and we hope that your pets will be as happy as we are baking for you! ​ Patricia & Nick Grillo Founders

GET IN TOUCH

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