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About Us

Welcome To Ruffin’s Pet Centres!

Over three decades ago we developed the full line pet store concept and brought it to Ontario. After forty years of pet retailing we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.

Our Mission

To promote the creation of healthy, lifelong bonds between pet parents and the pets they love. We accomplish this by offering quality products at affordable prices, combined with warm and knowledgeable franchisees and associates. A Ruffin’s pet is a happy pet!

Our Story

Ruffin’s started in a small town in Southern Ontario as a retirement project for Mark Reynolds’ father.

By combining the best features of a pet store with the benefits of a pet food store the concept was an immediate success. The pet industry proved to be a growing enterprise and this led to franchising the concept, with the first store sold  September 1986 in Grimsby, Ontario. Since then we have added a 10,000 square foot warehouse, over 500 private label products and the most comprehensive line of pet food in the industry,

After decades of success, Ruffin’s continues to provide pet parents with the best products, selection, price, and advice. Ruffin’s also provides a fantastic opportunity for pet business ownership with two low-cost pet franchise concepts. Overall Ruffin’s is the number one choice for success with pets.

Welcome To Ruffin’s Pet Centres!

Over three decades ago we developed the full line pet store concept and brought it to Ontario. After thirty-three years of pet, product retailing we are pleased to be the industry leaders and serving the second and even third generation of Ruffin’s customers.

Our Mission

To promote the creation of healthy, lifelong bonds between pet parents and the pets they love. We accomplish this by offering quality products at affordable prices, combined with warm and knowledgeable franchisees and associates. A Ruffin’s pet is a happy pet!

Our Story

Ruffin’s started in a small town in Southern Ontario as a retirement project for Mark Reynolds’ father.

By combining the best features of a pet store with the benefits of a pet food store the concept was an immediate success. The pet industry proved to be a growing enterprise and this led to franchising the concept, with the first store sold  September 1986 in Grimsby, Ontario. Since then we have added a 10,000 square foot warehouse, over 500 private label products and the most comprehensive line of pet food in the industry,

After decades of success, Ruffin’s continues to provide pet parents with the best products, selection, price, and advice. Ruffin’s also provides a fantastic opportunity for pet business ownership with two low-cost pet franchise concepts. Overall Ruffin’s is the number one choice for success with pets.

Click on the PLAY button below to hear our Jingle!

What our pet parents say

Discover our Stores and Services

Contact us to learn more about Ruffin’s, ask a question, provide a suggestion of how we can make our stores even better, or just to say hello. We are always happy to hear from our customers.

This Month’s Feature

Ultra Premium Q Holistic Pet Food

Q Holistic is an all-natural pet food specific and exclusive to Ruffin's. Our all natural pet food contains nothing but the highest quality ingredients, in fact we don't put anything in the formula that doesn't need to be there with over 78% of our ingredients sourced from local farmers & sources. We included quality proteins like hormone free Chicken Meal, hormone free Pork Meal, and Ethoxyquin free Herring Meal. Then we add good grains like Whole Barley, Brown Rice and Oats, all sourced locally where ever possible. We also added dried fruits and vegetables, probiotics and prebiotics to ensure digestive health and function. Finally we made sure that we included all the vitamins and minerals from the right sources that your pet needs to lead a healthier life.

Q Holistic dog food comes in 2.7kg, 7kg and 13.6kg sizes. Also available as a cat food.

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